Shipping & Delivery
BEVENING gowns are prepared with care before dispatch. Please read the shipping timeline and important notes below.
1. Processing Time
EN: Each BEVENING gown requires 3–5 business days for order processing and quality inspection before it is shipped.
中文： 每一件 BEVENING 礼服在发货前都需要 3–5 个工作日 进行订单处理与质检，请您耐心等待。
2. Estimated Delivery Time
EN: Standard delivery time is 15–20 business days, depending on your destination and local customs clearance. Once shipped, you will receive a tracking number via email.
中文： 标准运输时效为 15–20 个工作日，实际时间会因收件国家/地区及清关速度有所不同。发货后我们会通过邮箱向您发送物流追踪号。
3. Shipping Origin & Carriers
EN: Orders are shipped from our main production facility. We work with reliable partners such as DHL, FedEx and local express services to deliver worldwide.
中文： 所有订单将从我们的主生产仓发出，我们与 DHL、FedEx 及本地快递 合作，确保全球范围内安全送达。
4. Customs & Duties
EN: International shipments may be subject to import duties or taxes according to your country’s regulations. These charges are the customer’s responsibility.
中文： 国际订单可能会根据收件国的法规产生关税或进口税，该费用需由收件人承担，BEVENING 不承担相关附加费用。
5. Shipping Confirmation & Tracking
EN: After your order is shipped, a confirmation email with your tracking link will be sent to you. You can check your package status anytime.
中文： 订单发出后，我们会向您发送包含物流追踪链接的确认邮件，您可随时查看包裹运输进度。
6. Delays or Delivery Issues
EN: Delays may occasionally happen due to customs, weather or carrier issues. If your order has not arrived after the estimated time, please contact us and we will assist you.
中文： 因海关、天气或承运商原因，个别包裹可能会出现延迟。如您的包裹已超过预计时效仍未签收，请及时联系到我们，我们将为您跟进。
7. Returns & Exchanges
EN: For return or exchange conditions, please see our Returns & Exchanges policy.
中文： 关于退换货的具体条件，请查看我们的 退换货政策 页面。
Contact & Support
EN: If you have any questions about shipping, delivery time or a specific order, please email us at support@bevening.com.
中文： 如您对运输或订单有任何疑问，请发送邮件至 support@bevening.com，我们会尽快为您处理。